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Please be aware of a “Pharmacy Delivery” scam, where the scammer is claiming to be a pharmacist, and then phoning patients offering to deliver them their medication directly to their home and claiming this is as recommended by the patient’s GP. Aylesford practice has recently heard from 3 patients where a claimed pharmacist has asked for their bank details.

This is a scam and local pharmacies do not charge for medication delivery and do not phone patients for their bank details. We recommend patients inform the police immediately via the 101 number with such an occurrence and also advise the practice as well.







We will soon be required to supply your personal and confidential medical Information to the Health and Social Care Information Centre (HSCIC). This information will be taken from the practice in a form that can identify you.

The practice has NO choice but to allow the HSCIC to extract this information. However, individual patients can instruct their practice to stop the transfer of their data.

For more information on the reasons for this data extraction and how to opt out, ask the receptionist for a leaflet or call the dedicated patient information line on 0300 456 3531 (Monday to Friday - 8am to 8pm, Saturdays - 9am to 3pm. Text phone 0208 7428620).


Patient Information Leaflet

FAQs for Patients

Care Data Programme Patient Objection Form 



Welcome to The Mote Medical Practice online 1_Practice_Surgery_Drawing_by_Becky_-_Oct_2013.JPG

The Mote Medical practice is a six doctor, 11,400 patient practice in the south of Maidstone providing General Medical Services from its main premises at St Saviours Road.  Services are also provided from our Branch Surgery in Boughton Lane.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In order to provide a full range of services registered patients may need to attend either premises, particularly for urgent care (on-the-day bookings).





Loose Road (Branch Surgery) Computers

Update (Tuesday 20th January 2015)

Why are they not working?    In the early hours of Monday 15th December 2014 the line connecting the computers at our branch surgery stopped working. This was identified when we arrived and engineers were called immediately to fix it.   Unfortunately they were unable to do so and have been trying to resolve this ever since.

When will it be fixed?  All GP IT equipment is owned by NHS England and West Kent CCG. We have been desperately liaising with them to get a fix for this as a matter of urgency.

Following a teleconference with all involved yesterday they are hoping to have fix in place by end of next week (Friday 16th January 2015), but this not guaranteed.

UPDATE - (Tuesday 20th January 2015)

The original short-term solution (planned for the postponed date of Friday 23rd January) is not workable and the permanent fix (i.e. a brand new computer link line) we hope will be installed within 4 weeks (week ending Friday 13th February 2015).

We would like to apologise sincerely for any inconvenience this has caused. We will continue to provide the best service that we can under the circumstances.  

Thank you all for your patience and support during this extremely difficult time and as soon as we have any new information we will let you know.

Kind regards,

Emma Couch

Practice Manager

For & on behalf of the Practice



Online Services are now HERE!

We are now offering both Online Appointments Booking and a New Online Prescription Ordering System (which links directly to your medication record information).

In order to register and use this facility you will need to complete the registration form below and take it to the surgery along with a valid form of identification, for example photo ID or your passport.  Once you have registered the practice will give you the information and a ‘token’ that will enable you to create a username and password. 


(Site updated 28/01/2015)
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