Welcome to The Mote Medical Practice online
The Mote Medical practice is a six doctor, 11,400 patient practice in the south of Maidstone providing General Medical Services from its main premises at St Saviours Road. Services are also provided from our Branch Surgery in Boughton Lane.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In order to provide a full range of services registered patients may need to attend either premises, particularly for urgent care (on-the-day bookings).
Loose Road (Branch Surgery) Computers
Update (Tuesday 20th January 2015)
Why are they not working? In the early hours of Monday 15th December 2014 the line connecting the computers at our branch surgery stopped working. This was identified when we arrived and engineers were called immediately to fix it. Unfortunately they were unable to do so and have been trying to resolve this ever since.
When will it be fixed? All GP IT equipment is owned by NHS England and West Kent CCG. We have been desperately liaising with them to get a fix for this as a matter of urgency.
Following a teleconference with all involved yesterday they are hoping to have fix in place by end of next week (Friday 16th January 2015), but this not guaranteed.
UPDATE - (Tuesday 20th January 2015)
The original short-term solution (planned for the postponed date of Friday 23rd January) is not workable and the permanent fix (i.e. a brand new computer link line) we hope will be installed within 4 weeks (week ending Friday 13th February 2015).
We would like to apologise sincerely for any inconvenience this has caused. We will continue to provide the best service that we can under the circumstances.
Thank you all for your patience and support during this extremely difficult time and as soon as we have any new information we will let you know.
For & on behalf of the Practice
Online Services are now HERE!
We are now offering both Online Appointments Booking and a New Online Prescription Ordering System (which links directly to your medication record information).
In order to register and use this facility you will need to complete the registration form below and take it to the surgery along with a valid form of identification, for example photo ID or your passport. Once you have registered the practice will give you the information and a ‘token’ that will enable you to create a username and password.
(Site updated 28/01/2015)