The Mote Medical practice is a five doctor, 10,900 patient practice in the south of Maidstone providing General Medical Services from its main premises at St Saviours Road. Services are also provided from our Branch Surgery in Boughton Lane – currently closed due to Covid19.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
URGENT: Blood Testing Issue
Unfortunately due to a supply issue at the Maidstone Hospital blood testing lab, we are unable to perform routine blood tests for the next 2/3 weeks.
If your blood test appointment has been affected, you will be contacted by the practice.
***ACCESS TO SURGERY VIA FRONT ENTRANCE
WEDS 2ND SEPT BOOKED APPOINTMENTS ONLY***
The number of patients congregating at the temporary reception is increasing. This means that it is harder to social distance and creates longer waiting times for you.
As a result we have installed an intercom system at the front entrance for patients with pre-booked face-to-face appointments only, please use the button to alert reception that you are waiting. This will be effective from Weds 2nd Sept.
| PRE-BOOKED FACE-TO-FACE | USE FRONT ENTRANCE ON ST SAVIOURS ROAD AND PRESS INTERCOM | Press Intercom |
| QUERIES, POST APPOINTMENT FOLLOWS UPS | USE TEMP RECEPTION ‘HUT’ AS PER CURRENT ARRANGEMENT | Press Doorbell |
ONLINE BOOKING OF APPOINTMENTS
Please be aware that in March of this year NHS England requested that all GP practices turn off the option for patients to book online appointments. This decision was made to enable practices to triage all calls coming into the practice. As yet we have not been informed to switch this option back on.
LOOSE BRANCH SURGERY
Due to the retirement of Dr Meech in March 2020 and the impending peak of the Covid19 pandemic, we made the decision to temporarily close our Loose Road branch at the beginning of April. Consolidating the delivery of patient services on one site has worked better for the practice during the pandemic and this is something the practice wishes to improve upon further. As a result The Mote Medical Practice is exploring the sale and subsequent patient transfer of the Loose Road branch to a neighbouring practice; Greensand Health Centre. Nothing has as yet been decided and more information will follow in due course.
POST – Please be aware that as the branch surgery is closed post is collected intermittently and not daily. Can we therefore ask that you do not post anything at the branch and instead post to the main site at St Saviours Road. Thank you
