Welcome to The Mote Medical Practice

The Mote Medical practice is a five doctor, 9,800 patient practice in the south of Maidstone providing General Medical Services from its premises at St Saviours Road.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Online Booking of Appointments

Please be aware that in March 2020 NHS England requested that all GP practices turn off the option for patients to book online appointments. This decision was made to enable practices to work safely, reduce the chances of infection and to triage all calls coming into the practice. As yet we have no update on when we should switch this option back on.

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

Alert

Don’t have time to wait on the phone?

You can now contact us via Engage Consult. You can request a telephone call back with your GP, a routine appointment with the nursing team or submit various administration queries online. This should be your preferred method of contacting us – click the banner below

Online GP Services

Repeat prescriptions – Now available on the NHS App

You can now request your repeat prescriptions via the NHS App; Please allow 7 days turnaround whilst we navigate this new system

Phone Upgrade – Complete 

We are pleased to announce that the upgrade of our telephone system is now complete. There were some unavoidable disruptions whilst the work was carried out on 8th July so we apologise for any inconvenience caused. We will continue to work with our provider to monitor the configuration and will make changes if needed. 

How you can help us,….. We urge those that can, to use Engage Consult in the first instance. This will ease the demand on the phones and will mean that those who need us urgently or that don’t have access to digital devices, can get through to us more quickly. Your feedback, good or bad is appreciated and can be sent to [email protected]

It has been a long journey but we hope you notice an improvement. Thank you for your patience and cooperation with this matter.