We would like to know how we can improve our service to you and how you perceive the Practice and our staff.
Want to have a say about your Practice?
Then why not join our Practice Patient Reference Group
- We meet four times a year for about 2 hours in the evening
- We discuss the running of the surgery, the services it provides and we also created this year’s patient survey
- Our role within the group enables us to contribute & influence the decisions made.
We really need your help so please consider joining
The government is encouraging general practices to establish Patient Reference Groups (PRGs) to help practices decide priorities to focus on to improve patient care.
We intend to appoint eight adult patient representatives of the community who will communicate with each other and the practice primarily by email to keep time demands to a minimum.
We also need approximately 100 patients happy for us to email them periodically, to complete a survey to assist our eight representatives establish which areas we should concentrate on improving.
The Government has specified a procedure as follows:
- Develop a Patient Reference Group
- Agree areas of priority
- Collate Patient Views
- Provide PRG with opportunity to discuss survey findings and reach agreement with PRG on changes to services
- Agree action with PRG and seek PRG agreement to implementing changes
- Publicise actions taken and subsequent achievement
If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below
OR: if you prefer, you can download the sign-up form below, print it out, and return to the Practice.
We aim to acknowledge your request within a few days.
Please note that the PRG cannot become involved in matters of a specifically medical or clinical nature.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.