Register for Online Services

Our Online Services

We offer an online service for our patients so you can book your appointments and order your repeat prescriptions online at your convenience.

Online appointment booking – Have the flexibility to book and cancel your appointments from home, at work or any location with internet access. You don’t need to queue at the practice, wait on the telephone and you can manage your appointments outside practice opening hours.

Request your repeat prescriptions online – Request your repeat prescriptions quickly online by logging into your account and simply ticking the appropriate boxes. You can review the progress of your repeat prescriptions and any message that the practice may have sent to you.

Access to records – View a summary from your records relating to medications, allergies and adverse reactions online, see “It’s your choice” leaflet for more details.

The practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 31st March 2016.  This date is subject to the necessary NHS GP systems and software being available to the practice.

In order to register and use this facility you will need to complete the registration form below and take it to the surgery along with a valid form of identification, for example photo ID or your passport. Once you have registered the practice will give you the information and a ‘token’ that will enable you to create a username and password.

  • Please note we look closely at all applications for access to make sure they are genuine
  • Access can also be withdrawn at any time if there are concerns about patient confidentiality.

Abuse of the Online System

Abuse of the system includes, but is not exclusive to the following:

  • Sending needless or abusive messages to the Practice
  • Repeatedly booking and cancelling appointments 
  • Repeatedly booking appointments over a short period of time
  • Booking appointments and not attending them 
  • Any offensive or abusive messages through the service 
  • Requesting prescriptions that you do not need.

Proxy access

If you are the parent of any children under the age of 12 you will need to fill in a ‘proxy’ access form to view their details. You can also grant access to a carer if you wish.

Security

We take the security of your information very seriously. Our clinical systems provider ensures that the information you provide when using the online services portal is protected. All communications with the web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.

Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.