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NHS 111: More than a helpline

NHS 111 is much more than a helpline – if you’re worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately, if necessary. You can also now use 111 online, if you prefer. When should I call NHS 111? If you’re worried about an urgent medical concern, call 111 and speak to a fully trained adviser. For less urgent health needs, please contact your GP or local pharmacist. How does NHS 111 work? The NHS 111 service is staffed 24-hours-a-day, seven-days-a-week by a team of fully trained advisors. They will ask questions to assess your symptoms and, depending on the situation, will then: give you self-care advice connect you to a nurse, emergency dentist or GP book you a face-to-face appointment send an ambulance directly, if necessary direct you to the local service that can help you best. More details are on our website: www.stopthinkchoose.co.uk.